Subprocessors
Oodesy uses the providers below to help deliver its services and process customer or user information. The providers involved depend on the features and workflows used. This page identifies their purposes; it does not expand the permitted uses of information under the applicable agreement or Privacy Policy.
| Provider or service | Purpose |
|---|---|
| Google Cloud and Firebase | Cloud hosting, databases, storage, authentication and Oodesy-operated cloud processing. |
| Cloudflare | Website traffic delivery, security and custom-domain services for Oodesy and customer websites. |
| Google Workspace | Business email and customer support correspondence, including messages and attachments sent through those channels. |
| Stripe | Payments, subscriptions and invoicing. |
| Epic Games — Kids Web Services (KWS) | Parent verification. |
| Anthropic | AI processing of customer information supplied in enabled workflows. |
| OpenAI — Codex | AI-assisted software development and troubleshooting in workflows that receive customer information. |
| Google — Gemini | AI processing of customer information supplied in enabled workflows. |
| Sentry | Error and performance monitoring and troubleshooting across Oodesy, including customer activity associated with diagnostic events and marketing features. |
| Mailgun | Delivery of account, service and authorized marketing emails, including recipient addresses, message content and delivery-status information. |
| TypeSafe AI — Jev | Decision modeling for customer marketing campaigns. Medical data is excluded from this use. |
Connected marketing platforms
Organizations use these platforms to publish or manage their own marketing, including information about their clinics and services. The applicable provider is involved when the organization chooses that platform or uses its connection. Account details and publication data may include personal information; clinic-level business information is not automatically personal information. These platforms' own terms also apply. Their inclusion here does not classify every platform as Oodesy's subprocessor for every activity.
| Provider or service | Purpose |
|---|---|
| Meta — Facebook and Instagram | Publishing organizations' social posts and media, delivering messages sent to their connected Pages and accounts, and reporting on connected advertising accounts. |
| Google Ads | Reporting on connected advertising accounts, campaign performance and spend, and creating, pausing and stopping an organization's YouTube ads in its own account at its administrator's direction. |
| Google Business Profile and Search Console | Reading organizations' business listing details, verifying control of their websites, and reporting on how those websites perform in Google Search. |
| Publishing organizations' approved posts to their connected organization accounts. | |
| TikTok | Publishing organizations' marketing media to their selected accounts. |
| X | Publishing organizations' approved marketing posts. |
| YouTube | Hosting and publishing organizations' marketing videos and channel content. |
Questions and changes
For questions or a copy of the current list, contact legal@oodesy.com. Changes to subprocessors handling Customer Personal Data are subject to the notice requirements in the applicable Data Processing Addendum. Family-account processing is described in the Privacy Policy.
